· 1 min read
New
Chatbot greets you smarter and helps faster than ever
The chatbot now welcomes you with helpful tips, quick buttons, and reminders to get started. It also suggests questions so you can find answers easily.
January 2026
· 1 min read
Fixed
Easily tell anonymous chats apart with new ID tags
Anonymous visitors will now see a short ID next to their conversations, making it easier to spot which chat is which at a glance.
· 1 min read
Fixed
Easier and cleaner browsing on your phone
We made the mobile experience smoother with a new menu, clearer page titles, less clutter, and safer video viewing.
· 1 min read
New
Skip the pre-chat form when we already know you
If you've chatted before or you're logged in, you won’t have to fill out the pre-chat form again. This makes starting a chat quicker and easier for you.
· 1 min read
New
Easily explore new features with our updated menu
We've added new pages to show off our AI Agents, Conversational Forms, and Minds features. Plus, the main menu now has a dropdown to help you find these features faster.
· 1 min read
New
See all your notifications in one place, with easy workspace switching
You can now view notifications from all your workspaces together, and it’s easier to jump to the right workspace when you pick a notification.
· 1 min read
Fixed
No more duplicate Discord messages in your conversations
We've fixed an issue where the same Discord message might show up twice, especially after reconnects or connection hiccups. Your chats will now stay clean and easy to follow.
· 1 min read
New
New chats start in smart mode and show you waiting messages
When you open a new chat, it now starts with helpful AI suggestions ready. Plus, you'll see a badge showing how many teaser messages are waiting for you before you even open the chat.
· 1 min read
New
Choose cool new icons and colors for your chat button
You can now pick from six new chat button icons and three color styles to match your look perfectly. The colors even adjust automatically so your button always stands out.
· 1 min read
New
Easier navigation with a smaller, simpler sidebar
You can now shrink the main sidebar to just icons, making more room on your screen. Menus stay handy with floating dropdowns, and the sidebar adjusts automatically on key pages.