1 month ago
New

Easier and clearer consent forms with better previews

Sunday, January 25, 2026·1 min read

You’ll now see a more accurate preview of consent messages before chat starts, and making changes to those messages is simpler and clearer.

We improved how the consent form looks and works before you start a chat. Now, when you customize the consent message, you have separate fields for the text and any links, so it’s easier to make exactly what you want.

Also, the preview bubbles you see while editing now look just like the real thing, with better spacing and shadows, so you know exactly how it’ll appear to users. Plus, some pages where agents set things up have been cleaned up and simplified, making the whole experience smoother and less cluttered.

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