New
Easily bring in YouTube channels and get better insights
You can now import your YouTube channels in bulk, and forms give you clearer info on how people interact with them. Plus, the chatbot is smarter and more flexible than before.
· 1 min read
February 2026
New
Easily check the bot’s status anytime
You can now see how the Discord bot is doing, including its uptime and response speed, with a quick status check.
· 1 min read
New
Easier, smarter forms with templates, tracking, and handy shortcuts
You can now create and manage forms faster with ready-to-use templates, undo/redo shortcuts, and tracked views. Plus, your form drafts save automatically and you can organize questions better.
· 1 min read
New
Chatbot feels faster, smarter, and safer with new updates
Your chats are now more secure and smoother, with better progress tracking and easier returning across devices. Plus, new handy features like message retries and improved accessibility make using the chat even better.
· 1 min read
New
Easier to share and faster to use with a new chat widget
We've added a helpful chat widget you can embed anywhere, made pages load quicker, and improved how your profile shows up when shared.
· 1 min read
New
You can use a proxy to help with YouTube downloads
We've added a new option to let you use a proxy when downloading subtitles and audio from YouTube, which helps avoid issues with bot detection. We also improved testing to keep everything running smoothly.
· 1 min read
January 2026
New
Chatbot greets you smarter and helps faster than ever
The chatbot now welcomes you with helpful tips, quick buttons, and reminders to get started. It also suggests questions so you can find answers easily.
· 1 min read
Fixed
Easily tell anonymous chats apart with new ID tags
Anonymous visitors will now see a short ID next to their conversations, making it easier to spot which chat is which at a glance.
· 1 min read
Fixed
Easier and cleaner browsing on your phone
We made the mobile experience smoother with a new menu, clearer page titles, less clutter, and safer video viewing.
· 1 min read
New
Skip the pre-chat form when we already know you
If you've chatted before or you're logged in, you won’t have to fill out the pre-chat form again. This makes starting a chat quicker and easier for you.
· 1 min read