New
See your dashboard stats with fresh updates
Your dashboard now shows up-to-date information and loads smoothly so you can keep track of important activity easily.
· 1 min read
January 2026
Improved
Settings are easier to find and use with new dedicated pages
We’ve organized your settings into clear, separate pages and made them look consistent and easier to navigate. Now it’s simpler to find and update things like appearance, security, and other preferences.
· 1 min read
New
Forms now remember your info to fill in questions faster
When you start filling out a form, it can now smartly pre-fill your info based on your previous conversations. This means less typing for you and a smoother, more personal experience.
· 1 min read
New
Chat limits now count entire conversations, not individual messages
We changed how your chat usage is counted so it’s based on conversations started rather than each message sent. This makes limits clearer and fairer, with a friendly message if you hit your limit.
· 1 min read
New
Visitor info is now stored more securely and clearly
We’ve moved email and name details off temporary visitor records and onto permanent contact profiles. This makes your data cleaner and easier to manage.
· 1 min read
New
We cleaned up how visitor info like email and name are handled
We've made visitor info simpler by moving email and name storage to a better place, so your data is more organized and everything works more smoothly.
· 1 min read
New
Every visitor now gets a contact record right away
Visitors to your site are now linked to a contact profile immediately, even if they’re anonymous at first. This means your contacts are better organized and kept up to date.
· 1 min read
Fixed
Discord messages now sync instantly and work smoothly both ways
Your chats between Discord and our app now update faster and more accurately. Replies and messages save properly, and conversations close neatly when done.
· 1 min read
New
Inactive conversations now close automatically after 2 days
Conversations that have no replies for 48 hours will now close by themselves. This helps keep things tidy and focused on the active chats.
· 1 min read