You can now send and watch videos right in your chats
Video messages are now part of your conversations, letting you share and play videos easily. The chat bubbles look better too, making your chats more lively and fun.
Browse all new changes and updates.
Video messages are now part of your conversations, letting you share and play videos easily. The chat bubbles look better too, making your chats more lively and fun.
Your dashboard now shows up-to-date information and loads smoothly so you can keep track of important activity easily.
When you start filling out a form, it can now smartly pre-fill your info based on your previous conversations. This means less typing for you and a smoother, more personal experience.
We changed how your chat usage is counted so it’s based on conversations started rather than each message sent. This makes limits clearer and fairer, with a friendly message if you hit your limit.
We’ve moved email and name details off temporary visitor records and onto permanent contact profiles. This makes your data cleaner and easier to manage.
We've made visitor info simpler by moving email and name storage to a better place, so your data is more organized and everything works more smoothly.
Visitors to your site are now linked to a contact profile immediately, even if they’re anonymous at first. This means your contacts are better organized and kept up to date.
Conversations that have no replies for 48 hours will now close by themselves. This helps keep things tidy and focused on the active chats.