Easier navigation with a smaller, simpler sidebar
You can now shrink the main sidebar to just icons, making more room on your screen. Menus stay handy with floating dropdowns, and the sidebar adjusts automatically on key pages.
Product updates
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73 updates
You can now shrink the main sidebar to just icons, making more room on your screen. Menus stay handy with floating dropdowns, and the sidebar adjusts automatically on key pages.
We've added a new website field to contact forms so you can share your website easily. This info will appear in your contact details and be included whenever your contact info is shared or exported.
You’ll now see a more accurate preview of consent messages before chat starts, and making changes to those messages is simpler and clearer.
We've added small video messages to the chat widget to grab your attention and included a short form before the chat begins so you can get help faster.
Video messages are now part of your conversations, letting you share and play videos easily. The chat bubbles look better too, making your chats more lively and fun.
Your dashboard now shows up-to-date information and loads smoothly so you can keep track of important activity easily.
When you start filling out a form, it can now smartly pre-fill your info based on your previous conversations. This means less typing for you and a smoother, more personal experience.
We changed how your chat usage is counted so it’s based on conversations started rather than each message sent. This makes limits clearer and fairer, with a friendly message if you hit your limit.
We’ve moved email and name details off temporary visitor records and onto permanent contact profiles. This makes your data cleaner and easier to manage.
We've made visitor info simpler by moving email and name storage to a better place, so your data is more organized and everything works more smoothly.