If something goes wrong loading your conversations, you’ll now see clear messages that explain what happened. This helps you know if your session expired or if there’s another issue.
You can now automate tasks, score and sort your contacts, see all conversations in one place, and get clear reports from all channels. Plus, messaging across apps works smoother and safer.
Files you upload are tracked and removed automatically after a set time, depending on your subscription. Plus, we keep your data more private by hiding IP details.
Emoji and GIF pickers now let you scroll without any hiccups, making it easier to find the perfect one.
Now if there’s a problem loading GIFs, you’ll see a clear error and a Retry button instead of just 'No GIFs found.'
We fixed important bugs to keep your recordings complete and reliable, and added new tools to better analyze and understand your sessions.
Visitors and agents can easily find and share fun GIFs right inside the chat. Also, messages from agents now show up instantly without needing to refresh.
You can now pick and use emojis right in the chat and agent screens, with a handy search and recent emojis to choose from.
We've improved how YouTube videos are added, so importing large channels works better without running into limits or stopping halfway.
Visitors can sign in with their email and explore subscription plans, while owners get a dashboard to handle subscriptions and see revenue all in one place.