You can now create and manage forms with smart AI help
A new way to easily make, update, and delete forms is here—plus, AI can help you generate forms quickly. Everything is smoother and safer to use.
Product updates
Browse all new changes and updates.
73 updates
A new way to easily make, update, and delete forms is here—plus, AI can help you generate forms quickly. Everything is smoother and safer to use.
Your inbox now moves smoothly with keyboard shortcuts, contact scores can be adjusted, and analytics offer new ways to see and share team progress. Workflows and automations also got simpler and more reliable.
We've made your inbox more responsive and easier to use, improved how your tasks and scores update automatically, and made everything more reliable behind the scenes.
You can now talk to our AI assistant one-on-one using Telegram DMs. This makes it easier and more personal to get help or answers without needing to be in a group chat.
Pages like your inbox, scoring, workflows, and analytics now load smoothly with helpful loading screens and respond quicker. Plus, new keyboard shortcuts and helpful badges make using your inbox simpler and more accessible.
You can now automate tasks, score and sort your contacts, see all conversations in one place, and get clear reports from all channels. Plus, messaging across apps works smoother and safer.
Files you upload are tracked and removed automatically after a set time, depending on your subscription. Plus, we keep your data more private by hiding IP details.
We fixed important bugs to keep your recordings complete and reliable, and added new tools to better analyze and understand your sessions.
Visitors and agents can easily find and share fun GIFs right inside the chat. Also, messages from agents now show up instantly without needing to refresh.
You can now pick and use emojis right in the chat and agent screens, with a handy search and recent emojis to choose from.