You can now chat back and forth using Telegram and Facebook Messenger without leaving the app. Setting up and managing your connections is simple and comes with helpful tools.
We've added a new settings area where you can set up and manage your canned responses. This makes sending common replies faster and more convenient.
We've fixed several important billing issues so your subscription details and charges are more accurate and consistent. Plus, error reporting got better to help catch issues faster.
We’ve caught and handled more errors to stop the app from crashing unexpectedly. Now forms, chats, and other features stay stable, even if something goes wrong.
We've added pre-made templates and smarter rules to help you get started faster and make things work just the way you want.
Session recordings are now found with other integrations like Slack and Discord, making it easier to find. If you try to use recordings without the right plan, you'll get a clear prompt before any purchase happens.
The preview of your chats will now show the same first message that appears when you open them, especially when special intro messages replace the usual welcome note.
A new add-on lets you record and review chatbot interactions, making it easy to see how visitors use your chat widget while respecting their privacy.
We added buttons to take action on Discord escalation messages and send notifications when forms are submitted. These changes help you stay in the loop and respond faster.
You can now complete connecting Slack to our app right away, without needing the bot to be in a channel first. The bot can join channels later, making setup smoother.