You can now save and replay chatbot sessions with consent

We added an optional feature that lets you record what happens during chatbot sessions—including clicks, messages, scrolling, and form entries. It’s designed to be privacy-friendly, asking visitors for permission before recording and safely storing the data.

This means you can watch interactive playbacks of your chatbot conversations right from your dashboard, helping you understand user behavior and improve your service. You can also control how long recordings are kept and enable or disable the feature anytime.

It’s available as an add-on for $29/month, giving you a powerful new tool to better connect with your visitors and see exactly how they interact with your chatbot.