Keep track of contacts and messages easily with new smart tools

We've added a bunch of helpful features to make managing your contacts and communications much simpler. You can set up automatic workflows that send notifications, update contacts, and handle delays or tags without any hassle.

Your contacts now get scores based on rules you choose, helping you prioritize and route messages to the right team members quickly. All your conversations from chat, forms, and Messenger show up together in one inbox, so nothing slips through the cracks.

To help you understand how things are going, there's a new analytics dashboard showing insights from every channel you're using. Messaging across platforms like Slack and Messenger is now more reliable and secure. Overall, these updates help you save time and keep everything organized effortlessly.